Why Do We Do Business the Way We Do?

The world of business is a huge one. We are proud to say that ours, is an old one learned generation by generation. Some of our technicians at Aero Carpet Services LTD have seen this profession since they were young. Do they have passion and knowledge in their blood? We can tell they do!

In this post, we are inviting you to come inside our business, sharing why we do business the way we do and how this differentiates us from other companies.

 

1. Locally Owned

Aero Carpet Services LTD was founded in 1976, 46 years ago! We are proud to have been offering our services for so long and above all, to have clients who have been with us ever since! You can learn more about the history of Aero Carpet in our blog post Aero Carpet Journey.

 

2. Vancouver’s Only True Area Rug Washing Plant

If there is one thing that makes us unique in Greater Vancouver and the Lower Mainland, it is the big rug washing plant we have in our Burnaby office. Here, we have all the latest machines and products that our technicians need to do their magic! 

If you believe us, check out our Linkedin, Instagram, or Facebook! Through our social media, we show you everything behind this industry and we give you all the tips you need to maintain your home clean until the next  service with Aero. Go check it out now!)

Area Rug Cleaning

 

 

3. Delivery Service + Discount if Pick Up and Drop Off

Do you know all the areas we serve? In total we serve 22:

Abbotsford, Burnaby, Chilliwack, Coquitlam, Delta, Ladner, Langley, Maple Ridge, Mission, New Westminster, North Vancouver, Port Coquitlam, Port Moody, Pitt Meadows, Richmond, Squamish, Surrey, Tsawwassen, Vancouver, West Vancouver, Whistler and White Rock.

And what’s the best part? We have a delivery service for area rugs and upholstery. We do pick-ups & drop-offs twice a week so you don’t have any excuse to hire a professional clean your furniture. We want to make it easy for you! 

But, there’s more! If you prefer to come to our facility you will enjoy a 20% of discount for pick up & drop off of area rugs.

 

4. Our Team of Experts

Did you know that some of our technicians have been with us for over 30 years? They are the most experienced all over Vancouver! Any question you have about your carpet, area rugs, or upholstery, they will know the answer. 

And not only our technicians, but the rest of our management team will also always make sure that your service is always of the highest quality by staying in constant communication with our technicians and customers.  We are proud of our team!

 

5. Community-driven

We care about our community. For many years we have made an effort to take care of our local non-profit organizations such as seniors’ homes, transition houses, and hospice care centers.​

 

6. Our Guarantee

On all our services, we offer a 30-day guarantee. At Aero Carpet Services LTD we are confident in our work and because of this, on a few occasions, our customers have had to use our guarantee. This is because we always try to gather as much information as possible to explain to you what the possibilities are and how we are going to proceed with your carpet, area rug, upholstery, or tile and grout. We will always give you the best possible result.

That brings us to our next step…

 

7. Transparency

Most of our clients have been with us for more than 5, 10, 20, 30, and even 40 years! And one of the main reasons why they continue to trust us is our transparency.

The first step we take in Aero Carpet Services LTD is to gather information about your particular case and from there, we will offer you an estimate (without any hidden costs). In case there are difficult stains, delicate fabric, moths, or any situation in which we can’t ensure the final result we will contact you to explain to you what the situation is and what are the results you can expect.

Moreover, our technicians are non-commissioned, so they will never overcharge you and will suggest cleaning schedules or options that make sense as well as save you money. They are highly experienced professionals that spend the necessary amount of time doing their job.

Any more doubts? Check out our reviews on Google! And if you already know us and you haven’t left yours… If you have a moment you can leave us onet here, we would appreciate it very much!

At Aero Carpet Services LTD  we have over 46 years of experience in Greater Vancouver and the Lower Mainland and we proudly offer quality carpetupholstery, and rug cleaning.

Why do We do Business The way we do